Health Guarantee Policy
Updated on April 3, 2021
Ensuring that all kittens leaving Fluffy Persians Cattery (Fluffy Persians) are in the best physical health is our goal. This guarantee is to be used in the case that a kitten purchased from Fluffy Persians does not meet Our expectations. Unless otherwise noted, this guarantee applies to all kittens purchased from Fluffy Persians up to thirty days from the date of purchase. You will have the opportunity to return and refund any kittens purchased from Fluffy Persians that present with any of the listed abnormalities as described under "Requirements for Return and Refund". The process of returns and refunds are described under our Returns Policy.
Kittens purchased from Fluffy Persians are guaranteed to be without any gross physical abnormalities at the time of purchase including the following:
Cryptorchidism (Males Only)
Polycystic Kidney Disease
Any physical abnormalities not listed here will be discussed on an as needed basis between You and Fluffy Persians and are subject to Our policy under Miscellaneous Health Issues.
Kittens purchased from Fluffy Persians are guaranteed to be without any infectious abnormalities at the time of purchase including the following:
Feline Immunodeficiency Virus
Feline Leukemia Virus
Feline Infectious Peritonitis
Any Infectious abnormalities not listed here will be discussed on an as needed basis between You and Fluffy Persians and are subject to Our policy under Miscellaneous Health Issues.
Miscellaneous Health Issues
In the case that a kitten purchased from Fluffy Persians presents with a health issue at the time of purchase not listed in our Health Guarantee, You will still have an opportunity to return and refund your kitten if the health issue significantly impedes the overall health of the kitten and would dramatically reduce their lifespan or would require surgical intervention. You agree that kittens with these issues will first be discussed informally between You and Fluffy Persians as stated in our Terms of Service under "Disputes Resolution".
Requirements for Return and Refund
Fluffy Persians will accept return of purchased kittens up to thirty days from date of purchase if You can provide evidence of the abnormality from a licensed board certified veterinarian. Fluffy Persians will require the full medical record from the Veterinarian. Fluffy Persians will refund You the full cost of the purchased kitten as well as the specific diagnostic test preformed by the veterinarian that determined the health issue.
Exceptions to Our Guarantee
Fluffy Persians makes no guarantees regarding the size, weight, color, markings, disposition, or temperament of Our kittens. No returns or refunds will be given to breeds predisposed to genetic illnesses, health issues relating to being overweight, injuries that occur after the kitten leaves our care, illnesses that arise when the kitten leaves Our care, or preventable illnesses that result from You electing not to vaccinate Your kitten .